Better Teams. Better Business.

Categories: Foundations
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About Course

Running a restaurant or bar is hard enough without constantly worrying about hiring and keeping good staff. It can feel like no one wants to work anymore—or that no one wants to stay. But what if the problem isn’t just “them”? What if there are things you can do right now to make your team stronger, happier, and more reliable?

This course is all about simple, practical ways to fix common staffing problems. We’ll focus on creating a positive work environment where people want to stay—and give their best. You’ll learn how to treat employees like valuable team members (not just bodies filling shifts) while staying in control of your business.

We’ll also touch on ways to bring fresh ideas, like fairness and respect, into your leadership style without overcomplicating things. By the end, you’ll have tools to lower your stress, build trust with your team, and run your business more smoothly.

This isn’t about buzzwords or fluff—it’s about running a better business.

NOTE: This course is still being developed, but the syllabus has been published to let you know what each lesson will cover.

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What Will You Learn?

  • How to keep good employees and reduce turnover.
  • Ways to attract the right kind of workers for your team.
  • Practical tips to build trust, lower stress, and handle conflict.
  • Tools to make your workplace fair, respectful, and efficient.

Course Content

1. Facing Staffing Challenges
Why the old ways aren't working anymore.

  • 1: Why Food & Drink Employees Consistently Quit
  • 2: How Turnover Hurts Your Business
  • 3: Tackling Local and Seasonal Challenges
  • 4: Resources

2. Recruiting Beyond the Norm

3. How to Keep Your Best People
Retention with purpose.

4. Building a Team That Wants to Stick Around

5. Compensation and Benefits That Work for Everyone

6. Listening to Employees Without Losing Authority

7. Teach Employees to Trust You

8. Crisis Management Without Burning Bridges

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